Check that tracking information that was sent to you via email when your order shipped. You can use this tracking number to track the events of the shipment and to see an estimated delivery date.
Carrier States Order Is Delivered But I Am Unable To Locate It
- Delivery Address: Check the delivery address and make sure that it is correct
- Returned To Shipper: If the carrier is unable to deliver your package it will be shipped back to us. You will be able to see whether the carrier shipped the item back by looking at the shipment events history.
- Apartment Complexes or Gated Communities: Some carriers will deliver your order to the front door of your apartment or condominium unit and some will only deliver to the mail receptacle or mail receipt office. Check your mail receptacle or with your office manager as in most cases your order was delivered to one of those locations.
Please follow this link for further assistance: Delivery Status